BestTop Exclusive: Bloomberg - Customer Support Representative - (English/Mandarin Speaker), Singapore ( posted on April 2018)


Financial Services
Position Type
Full time
Post Date
27 April 2018
Closing Date

Employer Description
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions.

Program Details
This is an exciting entry level position for recent graduates seeking a challenging, customer-focused opportunity. We would love you to bring your previous customer service experience to us; however through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloomberg's 325,000 clients and 19,000 employees.
  •  Provide extraordinary customer service to our clients on inbound and outbound phone calls
  •  Troubleshoot and resolve Bloomberg terminal related issues
  •  Transfer customer calls to appropriate business areas
  •  Identify, research, and resolve customer issues using proprietary company software

  • Phenomenal customer service skills- Strong telephone etiquette and a professional demeanor- Excellent verbal and written communication skills
  •  Multi-tasking skills and problem solving skills
  •  A desire to be part of a team but also work independently
  •  Flexibility to learn and grow in a dynamic, client-focused, environment
  •  Start full time work ASAP (negotiable)
  •  Read, write and speak fluent English and Mandarin
  •  Occasionally work weekends or on a bank holiday (weekday off in lieu)


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